The West Springfield Park & Recreation Department is pleased to introduce WebTrac Online Registrations. This system will allow members of your household to register online for any current programs and activities being offered by the department.

If you experience difficulties, please send us a message by clicking the "Contact Us" link at the top of the page or call the Park & Recreation Office at (413)263-3284, Monday-Friday, 8:00AM-4:30PM.

Refund Policy

PROGRAM REFUND POLICY:

I) General programs and sport activities:

1.) Full refunds will be made when requested three weeks prior to the start of a program, activity or the participant has been assigned to a team.
2.) Partial refunds will be made when requested less than three weeks before the start of an activity, 30% of the registration will be retained as administrative cost.
3.) No refunds will be made once a class, program or sports activity has begun.

II) Centrum and Centrum Tiny Tots Playground Programs Refund Policy:

A full refund will be made if requested prior to the 1st business day in June. (on or before May 31) Partial refunds will be made when requested three weeks before the start of a session, 30% of the fee will be retained as administrative cost. No refunds will be made when requested less than three weeks prior to the start of a session. No refunds will be made once a session has begun.
4) Refunds take 4-6 weeks for processing.

As part of our commitment to provide citizens with efficient, convenient service, West Springfield Park & Recreation customers can register for activities on our website with AMEX, Visa, MasterCard or Discover Credit Cards. There will now be a credit card service fee of 2.65% and there is a .25 cent service fee for each transaction. If refunding a purchase done by credit card, service fees will not be returned. Should you choose to pay in person or by mailing in a check, these service fees will not be applied, however registrations are still processed on a first come, first served basis.