The West Springfield Park & Recreation Department is pleased to introduce WebTrac Online Registrations. This system will allow members of your household to register online for any current programs and activities being offered by the department.

If you experience difficulties, please send us a message by clicking the "Contact Us" link at the top of the page or call the Park & Recreation Office at (413)263-3284, Monday-Friday, 8:00AM-4:30PM.

Privacy Policy

West Springfield Park and Recreation Department PRIVACY STATEMENT

Information Collection and Use

Town of West Springfield (hereafter known as "Provider") is the sole owner of the information collected on this site. We will not sell or rent this information to others in ways different from what is disclosed in this statement. Provider collects information from our users at several different points on our website.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give their contact information. This information is used to contact the user about the services on our site for which they have expressed interest.

Our Commitment to Children's Privacy

Under the Children's Online Privacy Protection Act, no web site operator is permitted to require a child under the age of 18 to disclose more information than is reasonably necessary to participate in an activity as a condition of participation. Provider therefore does not knowingly collect or maintain personally identifiable information from children under 18 without providing the parent with the information.

Log Files

We use IP addresses to analyze trends, administer the site, track user?s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This web site contains links to other sites. Please be aware that Provider is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This website takes every precaution to protect our users? information. When users submit sensitive information via the website, your information is protected both online and off-line.

Supplementation of Information

In order for this website to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from 3rd party sources.

Correction/Updating Personal Information

If a user?s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user?s personal data provided to us. This can usually be done at the remove page.

Choice/Opt-out

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Notification of Changes

If we decide to change our privacy policy, we will post those changes so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

As part of our commitment to provide citizens with efficient, convenient service, West Springfield Park & Recreation customers can register for activities on our website with AMEX, Visa, MasterCard or Discover Credit Cards. There will now be a credit card service fee of 2.65% and there is a .25 cent service fee for each transaction. If refunding a purchase done by credit card, service fees will not be returned. Should you choose to pay in person or by mailing in a check, these service fees will not be applied, however registrations are still processed on a first come, first served basis.